Política de Privacidade

1.1. Privacy Policy is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information.

1.2. Please note that this Privacy Policy will be agreed upon between you and Casabet.io, hereinafter referred to as the “Website”. This Privacy Policy is an integrated part of Website’s Terms and Conditions.

1.3. Casabet.io is operated by Fortuna Games N.V. with its registered address at Seru Loraweg 17 C, Willemstad, Curacao and its registration number 162413, which is licensed by the Curaçao Gaming Authority since 24/Jun/2025 to offer games of chance under license number OGL/2024/112/0974 in accordance with the National Ordinance on Offshore Games of Hazard and has its subsidiary company Deltaprime Limited, which is a Billing agent of Fortuna Games N.V. with its registered address at Angelou Terzaki, 110B, Flat/Office 1, Egkomi, 2402, Nicosia, Cyprus and with its registration number HE 444864. Deltaprime Limited acts as an EEA Representative of the licensed entity Fortuna Games N.V. Customer support team is available at [email protected].

1.4. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

2.1. We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use the website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Curacao and elsewhere from time to time. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services. We do not collect Personal Information about you without your knowledge.

3.1. We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on our website. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support, process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.

4.1. We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identity verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter).

4.2. Your Personal Information may also be used by us to provide you with promotional offers and information regarding our products and services, as well as promotional offers and information regarding the products and services of our partners.

5.1. We may disclose your Personal Information if required to do so by law or to protect our rights, property or safety.

6.1. You may opt out of receiving promotional communications via your account settings or by contacting Customer Service.

6.2. You may contact us to confirm the accuracy of your personal data, update it, or submit a complaint regarding its use.

Information placed on your device

7.1. When accessing our services, we may store information on your device known as cookies.

Strictly necessary cookies

7.2. These cookies allow users to navigate the website and use essential features.

During the registration process

7.3. These cookies help recognize registered customers and improve their experience.

On website

7.4. Our servers use session cookies, persistent cookies and analytical cookies.

Flash cookies

7.9. You can modify your Flash Player settings to prevent the use of flash cookies.

7.10. If you are using an old version of Flash Player the Settings Manager may not be available.

7.11. If you decline cookies you may not be able to use all interactive features of the site.

8.1. We may use third-party electronic payment systems to process financial transactions.

9.1. We reserve the right to conduct a security review at any time to validate registration data.

10.1. We store personal information in encrypted databases protected by modern firewall systems.

11.1. Our services are not intended for persons under the age of eighteen (18).

12.1. Personal information may be stored and processed in countries where we or our partners operate.

13.1. We cannot ensure the protection of information provided to third-party websites linked from our services.

14.1. The Services operate “AS-IS” and “AS-AVAILABLE”.

15.1. Your use of our services constitutes acceptance of this Privacy Policy.

15.2. This Privacy Policy supersedes any previous version.

15.3. You may lodge a complaint with a supervisory authority under Article 77 of GDPR.

16.1. Our website may contain links to external websites not controlled by us.

17.1. You are not allowed to play in the Games if you are a resident of certain restricted countries.